Frequently Asked Questions

Your hosts, the Rakic family, are always available to answer any of your enquiries or to offer advice on which part of the island to explore for the day.

How can I book?
The best way is firstly view our availability calendars, select your nights and follow the instructions. The system will guide you through your booking request. We will confirm availability within 24 hours and specify terms of reservation and payment.

How do I know the cost of the rooms per night?
Kindly use our online system and follow step by step what is explained on the website: select the offer, select your dates and the system will come up with the best offer considering the category of room, the length of stay and time of the year.

Rates are quoted PER ROOM PER NIGHT in EURO including basic continental breakfast. Note that the rates exclude 15% VAT effective 1 January 2015. This is added to the bottom of your quotation. 

What are your payment methods and conditions?
In order to confirm your reservation, we require a deposit payment of 30% of total stay with a minimum of 2 nights by credit card (type, name issued in, expiry date) VISA or Mastercard preferred or bank transfer. This can be sent by return through the booking system or to 
fax (+248) 4247947. Balance of payment is due on check-in at the Guesthouse in Euro. Once your booking is confirmed, the deposit paid is non-refunable in the event of No Show or Cancellation/change of dates of reservation received 30 days or less prior to arrival.

Security and payment
At Panorama Guesthouse we take internet security very seriously. We have put in place Secure Sockets Layer (SSL) cryptographic technology to protect your transactions with us. Using SSL technology all your personal information, including credit card details, name and address, is encrypted automatically before being transmitted via the Internet.
You can safely and easily pay for your on line booking using your VISA or MASTERCARD credit card; all transaction costs will be covered by Panorama Guesthouse. Alternatively, and only for bookings that are at least 30 days prior to check-in, you can pay by bank transfer. Take note that all bank charges are payable by you the client solely. Please contact us to learn more about the procedures to follow. You can book your stay at Panorama Guesthouse with complete confidence.

Do I need a car?
You can reach Panorama Guesthouse from the airport by taxi at a cost of around 37 euros/ trip (3 persons with luggage). We will be happy to arrange arrival transfer for you with a driver waiting for you with your name on a signboard. On arrival, you will find all what is needed to enjoy your holidays: comfortable clean room, friendly hosts, small gardens for relaxation with a view of the beautiful beach for swimming and snorkelling, and many facilities in the area from restaurants to nature trails. Local buses stop 50 meters from the guesthouse to take you to the capital Victoria and from there around the island. The best way to explore Mahé Island at your own pace is to rent a car. An air-conditioned car from will cost from 50 euros per day.

Where is Panorama Guesthouse located as from?
the capital city Victoria 5km
nearest town, Victoria, 5km
local shopping centre 1km
dive centre 200 metres
restaurant 200 metres
local shop 500 metres
bus stop 50 metres 
 

Does the guesthouse offer breakfast? Or what is the cost for half board or full board?
Basic continental breakfast is included. Other meals can be taken in several restaurants within 1 to 5 minutes walk. The cost varies depending on restaurant, but as a general guideline a single meal can cost between 7 euros - 35 euros per person, which excludes drinks.

Is it necessary to bring beach towels, bed linen, pillows, and cleaning agents?
Daily maid service and linen is provided. Clients prefer to bring their favourite beach towel.

What is the cost for a child or baby? Do we charge for the extra bed?
Our guest rooms accommodate 2 adults. We can make an arrangement for an extra bed on request at a charge of Euro 15 for a child 2-12 years. No charge for infants under 2 years. We provide baby cots on request free of charge. Extra beds/cots are subject to availability and must be requested prior to arrival.

How far is the beach from the guesthouse?
The guesthouse is located 25 metres from Beau Vallon beach, just across a small road.

Is there air conditioner or fans in the room, do you have hot water?
All the rooms have ceiling fans and good natural ventilation with windows on either side. Hot and cold water is available in the shower.

What time do we check-out? Are there left luggage facilities?
Check-out time is 10am. There are no locked left luggage facilities at the guesthouse. If clients are departing late there are 2 options. Day rooms are subject-to-availaibility at the cost of 50 euros up to 4pm. Or after 4pm, full rate applies. Clients are required to make the necessary arrangements with the guesthouse 24 hours prior to departure when availability of rooms can be verified.

How do we island hop in the Seychelles?
Depending on your budget, you can visit the other Islands (Praslin and La Digue are the most popular) by boat, plane or helicopter. Island Hopping day trips and overnight stays can be booked on your behalf by the guesthouse.

How far is the guesthouse from the airport?
The guesthouse is located 5km from the airport (international & domestic).

Please note all excursions, car hire, extras payable and hotel payments have to be settled in Seychelles Rupees and not all establishments have credit card facilities.

All rooms and indoor public areas are non-smoking but it is possible to smoke in the gardens and outside verandah.

* NB: The figures quoted above are approximate figures and Panorama Guesthouse Beau Vallon is not liable for any additional charges.